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PET SITTING SERVICES AGREEMENT

TERMS & CONDITIONS

This agreement is entered into between April Lott (hereinafter referred to as the "Pet Sitter") and the client (hereinafter referred to as the "Owner"), collectively referred to as the "Parties." By booking services with the Pet Sitter, the Owner agrees to abide by the following terms and conditions:

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1. Booking, Fees, and Payment

  • Payment Terms: 50% deposit Including applicable taxes for services is due upon booking to secure your dates. Complete payment, minus deposit, is due by first day of stay.

  • Accepted Payment Methods: Payments can be made via Interac E-transfer to wigglebums@protonmail.com, cash, or through our website boutique.

  • Late Fees: Invoices unpaid after 2 from the due date will cause a sit cancellation.

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2. Cancellation Policy

We understand that plans change. However, because we reserve time exclusively for your pet, the following cancellation policy applies:

  • Standard Bookings: Cancellations made fewer than 72 hours prior to the scheduled service start time will incur a fee equal to the deposit (50% of the total booking cost).

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3. Veterinary Care and Medical Emergencies

  • Authorization: In the event of a pet health emergency, the Pet Sitter will make every reasonable effort to contact the Owner first. If the Owner is unreachable, the Pet Sitter is authorized to seek veterinary medical care from Owner's Preferred Vet Clinic or the nearest open emergency veterinary hospital.

  • Financial Responsibility: The Owner assumes full financial responsibility for all veterinary expenses incurred during the booking, including transportation costs, examination fees, and medical procedures. The Owner agrees to have their credit card on file with their preferred vet and/or immediately reimburse pet sitter for all associated veterinary costs.

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4. Animal Health, Vaccination, and Behaviour

  • Vaccination Status: The Owner warrants that all pets are current on core vaccinations (including Rabies and DHPP/FVRCP) and are free of contagious diseases and internal/external parasites (fleas/ticks).

  • Disclosure of Trait/History: The Owner must fully disclose any history of aggression, biting, severe separation anxiety, or medical conditions prior to booking.

  • Aggressive Behaviour: If a pet exhibits dangerous or highly aggressive behavior that poses a safety risk to the Pet Sitter, other animals, or members of the public, the Pet Sitter reserves the right to terminate service immediately. The Owner will be contacted to arrange alternative care or immediate pickup at their own expense.

  • Sitter will not walk animals on aversive equipment. Including, but not limited to prong collars, shock collars, choke chains or other equipment that is considered positive punishment. 

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5. Liability and Indemnification

  • Standard of Care: The Pet Sitter agrees to provide services in a reliable, caring, and trustworthy manner, adhering to standard animal welfare practices under the Saskatchewan Animal Protection Act.

  • Property & Fencing: The Pet Sitter cannot be held liable for any runaway, injury, illness, or death of a pet that has unsupervised access to an outdoor area (e.g., properties utilizing electronic/invisible fencing, dog doors, or unsecured yards).

  • Third-Party Actions: The Pet Sitter is not liable for damage or loss caused by a pet to the Owner's home, property, or third parties, nor are they liable for the pet’s health if a third party (e.g., a neighbor, cleaner, or family member) has concurrent access to the home during the service period.

  • Indemnity: The Owner agrees to indemnify and hold harmless the Pet Sitter against any and all claims, liabilities, or expenses arising from damage or injury caused by the Owner’s pet to property or persons.

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6. Home Care and Security (For In-Home Sitting)

  • Access: The Owner will provide the Pet Sitter with functional keys, security codes, or lockbox access. The Pet Sitter agrees to keep all access information strictly confidential and secure.

  • Extreme Saskatchewan Weather: During periods of extreme weather (e.g., extreme winter blizzards, wind chill warnings, or extreme summer heat), the Pet Sitter reserves the right to alter exercise routines (such as shortening outdoor walks and replacing them with indoor enrichment) to ensure the physical safety and frostbite/heatstroke prevention of the animal.

  • The Pet Sitter respects the Owner's right to secure their property using outdoor security cameras (e.g., Ring doorbells, floodlight cameras). However, to protect the privacy and data security of the Pet Sitter, the Owner agrees that all internal, indoor cameras and audio-recording devices must be completely turned off, unplugged, or disabled for the entire duration of the service period. Failure to disclose active internal cameras constitutes a breach of this agreement and may result in immediate termination of services without a refund.

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7. Photo and Media Release

  • Usage Permissions: The Owner grants the Pet Sitter permission to take photographs or videos of the pet during the service period to be sent as client updates or utilized on the Pet Sitter's professional social media accounts and website. No personal identifying information or home locations will ever be shared.

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8. Governing Law

This Agreement shall be governed by, construed, and enforced in accordance with the laws of the Province of Saskatchewan, Canada. Any legal actions arising from this agreement must be filed within the judicial district of Saskatchewan.

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